Help…my email is down

So for the past 4 or 5 days, my email has been on the blitz and achingly slow. That is until yesterday when it finally gave up on me and I was stranded in incommunicado land. When all your business depends on email, this is no joke. Especially when I am notorious for telling people not to call me, that is the best way. URGGHHH.

I recently switched to dreamhost based on several recommendations. After trying to control my symptoms of email withdrawal, I sent an email to support. i got back an automated response that suggested that I should check out the status page for immediate updates on the “severity: medium” situation. 9 pages (all within the timespan of 2 hours) of ANGRY people with nothing to do except vent and hit refresh on the page for the next update. I have to say…its quite fascinating. Ahhh I like NA for email. (angry,vindictive, full of swear words and the occasion tears)

Here are some choice excerpts:

message from DreamHost:

Problem with central services (panel,webmail, etc..) and spunky cluster

We are currently experiencing problems with one of our internal firewall machines that is causing problems with our central services connecting to our customer database. This problem is expected to be fixed within 20 minutes, we apologize for the trouble and will update this post as soon as it is resolved or more information becomes available as to the cause.

“This entry was posted 1 hour, 5 minutes ago on Tuesday, March 25th, 2008 at 1:12 pm…

20 minutes eh?

oh, and I love how the title makes the problem seem somewhat insignificant… until you realize the the etc part actually means AND EVERYTHING ELSE.”

“All of my web sites… 30 of them, and nn subdomains are down…great job boys and girls :sarcasm:”

“Hey, if you Dreamhost guys are reading this I’d really like to be able to use my website today. Please get it together. Thanks.”

“we’re all mushrooms, kept in the dark and fed 5hit”

“OMG MY SITE IS DOWN!!!! oh wait, it’s just a blog….eh”

“Lol, they say that the panel is working well who gives a fuck about the panel, that’s not what my website is you douche bags, my website is the website, not things on your end. Don’t bother updating with ‘Our business is safe, now on to yours, idiots.’ we really don’t care about how you guys are doing we want OUR sites to work.”

“Get what you pay for. This is what happens when you shop at the dollar store.”

 Well..let’s just say I’m glad its just my site on there and not my client sites. I may shop at the dollar store…but i don’t have my client’s shop there 🙂


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